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  1. Kongregate Support
  2. Players
  3. Technical Issues

Technical Issues

  • Known-Issues During Site Updates
  • My game is stuck on a black screen
  • Why can't I connect to a game on the site?
  • How can I change the resolution (screen size) of a game?
  • Can you add a universal mute function that controls all game sounds?
  • What happened to my saved game?
  • I am having trouble with a disruptive advertisement on the site!
  • I can't play Unity games in Firefox!
  • Why is Kong not secure?
  • No Audio on Games - Google Chrome
  • About Malware and Adware
  • About Browser Extensions
  • Registration Errors - Kong thinks I'm a Robot!
  • My antivirus has warned me about this site!
  • I cannot submit a bug report!
  • Video ads are not loading in my game!
  • What do I do if my MMO game won't log into my player profile?
  • How to take a screenshot or screen recording on different devices.
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